Course Introduction Call - Wednesday October 29, 2008 (1:00 pm Pacific Time)

Log-in/Registration/Pre-test - Complete by Friday, October 31, 2008

Unit 1: Measuring Performance - Baseline - Complete by Friday, December 5, 2008

Unit 2: Managing for Quality & Effective Teams - Complete by Friday, January 9, 2009

Face-to-Face Workshop - Week of January 12, 2009 Southern California

Unit 3: Mastering Medication Assessment & Reconciliation - Complete by Friday, February 20, 2009

Unit 4: Managing MD Communication - Complete by Friday, March 27, 2009

Unit 5: Measuring Performance - Assessing Progress - Complete by Friday, April 17, 2009

Virtual Workshop (2 hrs. online, 2 hrs. on-site teamwork) - Week of April 20, 2009

Unit 6: Monitoring for Complications - Complete by Friday, May 22, 2009

Unit 7: Maintaining Adherence - Complete by Friday, June 19, 2009

Unit 8: Measuring Performance - Course Completion - Complete by Friday, July 17, 2009

Course Conclusion Call - Wednesday July 22, 2009 (1:00pm Pacific Time)

Post-test / Course Evaluation - Complete by Friday, July 24, 2009